Free worldwide shipping

FAQ

Welcome to the tielely FAQ! We’ve gathered answers to our most common questions to help you quickly find the in tielely FAQ

TopicAnswer
ShippingFree worldwide shipping on all orders. Domestic (5-7 days), International (8-15 days). Tracking provided via email.
PaymentAccepts all major credit cards and PayPal.
Returns30-Day Happiness Guarantee for a full refund. Customer pays return shipping. Refund takes 5-10 business days.
QualityProducts are engineered for superior performance and durability, utilizing high-grade materials and rigorous testing.
ContactFor all inquiries, emailtilley@tilley.com or call 1-800-363-8737
To Start a ReturnEmail tilley@tilley.com with your order number.